Shipping and Returns Policy

Store Name: voguecart.store
Support Email: voguecaartt@gmail.com

1. Shipping Policy

At voguecart.store, we are committed to delivering your orders safely and efficiently.

• Order Processing: Orders are processed after confirmation. Processing may take 1–2 business days.
• Delivery Time: Orders are expected to be delivered within 7 business days after dispatch, depending on the delivery location and courier service.
• Shipping Updates: Once your order has been shipped, tracking details will be shared when available.
• Delivery Delays: Delivery may occasionally be delayed due to weather conditions, courier issues, public holidays, or other unforeseen circumstances.
• Incorrect Address: Customers are responsible for providing accurate shipping information. Incorrect or incomplete addresses may result in delivery delays.

2. Return Policy — 5 Days

At voguecart.store, we want you to be satisfied with your purchase. We offer a 5-day return window from the date of delivery.

To qualify for a return, the following conditions apply:

• The return request must be submitted within 5 days of receiving the order.
• The product must be unused, undamaged, and returned in its original packaging with all tags and accessories, where applicable.
• Proof of purchase or the order number must be provided.
• Products that are damaged, defective, or incorrect should be reported as soon as possible after delivery.

Certain products may not be eligible for return due to hygiene, safety, customization, or other applicable restrictions. Any exclusions will be communicated where applicable and will comply with relevant consumer protection laws.

3. How to Request a Return

To request a return, please email us at voguecaartt@gmail.com with the following information:

• Your order number
• The name of the product
• The reason for the return
• Photos or videos, if the product is damaged, defective, or incorrect

Our support team will review your request and provide instructions for the return process. Please do not send any product back before receiving return instructions.

4. Refund Policy

Once the returned product has been received and inspected, we will notify you whether your refund has been approved.

• Approved refunds will be processed to the original payment method where possible.
• The time taken for the refund to appear in your account may depend on your bank or payment provider.
• Original shipping charges and return shipping costs may be non-refundable, except where required by applicable law or where the return is due to our error or a defective product.

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at voguecaartt@gmail.com with your order details and supporting photos or videos. We will review the issue and help arrange an appropriate resolution in accordance with our policy and applicable law.

6. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at voguecaartt@gmail.com. Cancellation may not be possible once the order has been processed or shipped.

7. Contact Us

If you have any questions about shipping, returns, refunds, or cancellations, please contact us:

Store: voguecart.store
Email: voguecaartt@gmail.com

We appreciate your trust in voguecart.store and thank you for shopping with us!